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SheVibe.com - Shipping


Processing Time - Provided the item you purchased is in stock, orders received Monday through Friday, are generally processed within 48 hours. Large orders may take slightly more time to process. Orders placed on Saturdays, Sundays and holidays will be processed the following business day. Due to our unique product selection, your order may ship in more than one package. You will be notified of multiple shipments via an email shipping confirmation and all available tracking numbers will be provided to you.

Once the order is processed, the shipping method you chose will determine when you receive your order. Shipping times are approximate and should be calculated from the time you receive shipment notification and not from the time you place your order. You must be at least 18 years of age to order from SheVibe.com. We will never knowingly ship an order to any persons under 18. By use of this site you are confirming that you are 18 years of age or older.

Physical Inventory - So that we may provide our customers with a unique selection of products, there are certain items which are not stocked in the SheVibe warehouse. Since we do not have a physical inventory of these items, there may be times when the item you ordered is not available. We will notify you of any stock issues as quickly as possible. You will have the opportunity to select another item or that part of your order will be canceled and refunded.

You are more than welcome to contact us prior to placing your order to determine if the item you are interested in is available.

Liberator - Because of their larger size, Liberator items ship via UPS only and a physical address is needed to fill these orders. Liberator items are often made to order and may take additional processing time. Liberator shapes and throws ship within the contiguous US only. We are unable to ship Liberator shapes and throws via expedited methods.

Shipping Guide - Please note that all shipping times are estimates. The shipping estimate does not include processing time. Shipping estimates are from the time an order ships, not from when the order is placed. Most orders are processed within 48 hours of the order being placed. The warehouse is closed on the weekend. Orders placed after hours on Friday or during the weekend will begin processing the next business day.

SheVibe Flat Rate & Free Shipping: If you choose flat rate or qualify for free shipping, your order will ship in the manner deemed most economical by our warehouse. Not all orders will qualify for all shipping options. Your order may arrive in more than one shipment. If you would like to pay for expedited shipping, or prefer a specific shipping method, please choose the desired option at checkout.

Free Shipping Promotions - The Free Shipping Offer is non-expedited service for orders totaling $68 or more after discounts. This offer is good for U.S. orders only. SheVibe reserves the right to select the shipping method for items qualifying for "Free Shipping" Be advised that all or part of your order may ship via an economy method. If you would like to pay for a specific shipping method or expedited shipping, please choose the desired option at checkout.

High Value Orders Requiring A Signature - Due to updates to payment processing guidelines, U.S. orders of $750 or more will automatically ship Signature Required. We realize that this is not always convenient for our customers. US Orders of $250 or more will ship via UPS Ground unless a different shipping method is chosen at checkout.

Unless you have specified another method of shipping at checkout, these high value orders ship via UPS. If you don't already have a UPS My Choice account, you can sign up for one here.

UPS My Choice allows you to reroute, reschedule, track and manage your shipments.


Transit times are calculated from the time the order is shipped, not from when the order is placed. Please allow 24 to 48 hours for processing. The warehouse is closed on the weekend and on all major holidays. Address changes, package intercepts, and Saturday delivery are not available with these options.

Free Shipping: Applies to qualifying U.S. orders of $68 or more. Transit Time: 4 to 9 days

Standard Shipping: $7.00 available on all orders. Transit Time: 4 to 9 days

Add Insurance: A fee of $1.50 protects your package against carrier loss or damage. Packages that track as delivered are not covered.

Add Signature Required: A fee of $3.75 protects your package against loss or theft. Requires a signature at time of delivery.



Expedited Shipping Schedule

Expedited Shipping Methods with guaranteed transit times are 3 Day, 2 Day and 1 Day. Expedited orders are in transit for the amount of time promised by the carrier barring any unforeseen circumstances. We are not responsible for delays caused by weather or other factors beyond our control. Expedited orders cannot ship to PO Boxes, a physical address is needed.

  • Orders received after 11 am will be processed the following business day. Please add an additional business day for delivery.
  • Please add up to 2 additional transit days for nationally observed holidays.
  • Please call our toll free number if you have any questions about the transit time of your package: (888) 743-8423, Monday through Thursday, 10 AM to 4:30 PM and Friday, 10 AM to 1 PM Eastern Standard Time.

Expedited Transit Times

Expedited Orders - Different Billing & Shipping Addresses - As a fraud prevention measure, expedited orders which request shipping to any address other than the credit card billing address may require additional authorization. If verification is necessary, a member of the SheVibe team will call the number provided to verify the order information and request further information as needed. Please provide a valid phone number and email address so that your order is not unnecessarily delayed. Please know that we will be discreet and will make no direct reference to the contents of your order. Thank you for understanding.

Shipping Holidays / Offices Closed - There will be no pick up or deliveries on the following dates. This can add up to 2 additional transit days to all expedited packages. Please plan accordingly.

International Orders - SheVibe ships to the following destinations utilizing DHL Worldwide Express or the United States Postal Service:

  • Australia
  • Austria
  • Belgium
  • Canada
  • Cyprus
  • Estonia
  • Finland
  • France
  • Germany
  • Greece
  • Ireland
  • Israel
  • Italy
  • Japan
  • Latvia
  • Lithuania
  • Luxembourg
  • Malta
  • Netherlands
  • New Zealand
  • Norway
  • Portugal
  • Slovakia
  • Slovenia
  • Spain
  • Sweden
  • Switzerland
  • United Kingdom

Orders will be shipped using DHL Worldwide Express or the United States Postal Service. Learn more about DHL Worldwide Express services here. Please allow extra transit time for postal service shipping. Please select your items carefully as our international return policy is rather cumbersome. Your use of the SheVibe site indicates your understanding of the policies as stated.

Please note: As a matter of fraud prevention, SheVibe does not ship to forwarding or courier companies within the United States. If you would like to place an order that is shipping to a forwarding or courier company, you will need to utilize a PayPal account and make sure the shipping address is confirmed through PayPal. You may also utilize an Amazon or Google Pay account.

Lost, Stolen or Damaged Packages - You will have the opportunity to purchase package insurance or require a delivery signature at the time of checkout. Purchasing insurance allows you to re-coup the cost of a lost package or a package damaged in transit. A lost package is one that does not show confirmed delivery via the tracking number. If your tracking number shows the package as delivered, insurance will not cover the loss. If you have any issues receiving packages at your location, you should request a signature required service at checkout. All DHL International packages will be sent signature required so that any duties and customs fees can be settled.

If your package's tracking number is showing as delivered but you have not actually received the package, please choose the Missing UPS or Missing USPS Package Inquiry (depending on which service your package shipped with) from the dropdown menu at the bottom of the page here. Follow the instructions within the form and once completed, fill out the form itself. Please note that to best assist you, a missing package needs to be reported within 72 hours of confirmed (as per the tracking number) delivery has taken place. After 72 hours, retrieval may not be possible. It is assumed that the customer has provided a secure location for packages to be left. If security is an issue, please request the signature required service or provide a secure location for delivery.

Discreet Packaging We respect your privacy. We always use discreet packaging with no reference to SheVibe.com. Your package will have no reference to its contents. All of our packages are either plain brown boxes or standard issued packaging from UPS or the United States Post Office. Occasionally we use opaque padded envelopes, but never for anything breakable or discernable. Our return address is also benign.

The return address will appear as the shipping managers name, SV or SV Inc. For example: Shipping Labels

UPS My Choice - Get home delivery on your schedule.

Get more information.

Shipping to APOs and FPOs (Military Bases)

  • For orders to Military bases, please select US from the country list and appropriate option from the state drop down menu (such as AA, AE, AP).
  • Delivery to APO's and FPO's can take up to 14 days. Expedited shipping options are not available to these addresses.
  • All orders to APO's and FPO's are sent via USPS.

Have more questions? Contact us here:


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