Contact Us

Customer Care Hours:

Monday - Thursday 10 AM - 4:30 PM
Friday 10 AM - 1 PM (Eastern Standard Time)

Charges on your billing statement will appear as follows:

• Credit card payments, PayPal payments and Amazon Pay payments should display as SP SV INC.
  
• Klarna Payments - KLARNA
  
• Afterpay Payments - Afterpay
• Sezzle Payments - Sezzle
• Please note that we are unable to control how we are displayed on phone apps.

SheVibe makes every effort to provide a nondescript name to your financial institution. The appearance of our store name on your credit card statement can be influenced by the credit card network, brand, or issuing bank, which may add additional public information to the statement name. This is beyond SheVibe's control.

Keep in mind that some additional information might still be included on your statement, depending on your credit card network, brand, or issuing bank. Ultimately, this decision is up to your individual bank.

A note about PayPal and Shop Pay accounts: These accounts are not designed for multiple users of a single account. As part of their security protocols, your purchases will be itemized in your personal account. If you are concerned with the privacy of your purchases, you should not share your account password with anyone else.

Learn more here.

Data Deletion Requests

SheVibe will never sell your personal information, however, if you would feel more comfortable, we’d be happy to process a Data Deletion Request.