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Welcome Guide

Welcome!

WELCOME! WE'RE BRAND NEW!

Welcome to the new SheVibe.com! No, you're not imagining things! We're all new and improved and although we look shiny and spiffy, rest assured, it's still us! It was time to upgrade our systems and technology and become the supercharged version of ourselves! Though we're better, we're sure you've got questions or concerns and we're here to help!


Your SheVibe Account: Unfortunately, we were not able to migrate SheVibe accounts to this new platform in their entirety. Though the new SheVibe website is technologically superior to the old one, the available migration tools were unable to transfer anything more than basic account information to the new database.

Order history and Shopping List (Wish List) data did not transfer to the new database.

Your shipping address, billing address, phone number and email address have been migrated. You can create a new account and access the existing information by going here and using the email address you used to originally create your SheVibe account.


Order History: You will no longer have access to Order History from the old site - but we do! If you have questions or need to access information from your Order History still maintained in the old site's database, simply use the contact form below.


Gift Cards: SheVibe Gift Cards and Gift Card Numbers are still valid and will still be recognized at checkout.


Security: The new SheVibe is secure! We still utilize SSL (Secure Sockets Layer) technology and we still use Cybersource, one of the internet's most trusted payment processors, to process credit card payments. PayPal is also offered as an additional secure payment option.


Dildo Shopping Assistant: The Dildo Shopping Assistant has been retired, but don't worry! A more robust version of that old tech is available in the left column of the new site. When shopping any drilled-down category, you can now shop by Brand, Price, Power Source, Insertable Length, Widest Point and the product's Body Safe designation.


Is It Still You?: Oh, it's still us! All of the original founders (mad scientists) are still here along with a few new members for good measure! It's still SheVibe, only better!

  • Better Search featuring Faceted Search Technology.
  • Multi-platform Responsive design - all features are available on all devices!
  • All new How To Guides and Product Review features
  • New Galleries and Video features!
  • More robust product information.
  • More to come!

Send Us Your Questions!


   Full Name:
*  Email Address:
   Company Name:
   Phone Number:
   Order Number:
   RMA Number:
*  Details:
* Security Question

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